can I modify my order? modifications are accepted as long as your order has not been processed. please note that submitting a ticket takes around 2-5 business d...

osume places great emphasis on providing customers with a positive experience and works to resolve all issues related to your orders. for any order related conc...

before initiating your online return, you must contact customer service at hello@osume.com for your next steps. online returns that have not been processed by o...

what are the shipping costs? we offer free shipping for orders in Canada and the United States on orders over $125 USD. Canada free shipping on orders over $1...

keyboards warranty coverage our keyboards are eligible for limited warranty support for up to one year from purchase date. we warrant the product to remain in w...